Counseling Services

We all experience ups and downs in life, the stresses, conflicts and challenges that occur as part of daily living. Often we deal with these situations on our own or with the help of family and friends. Sometimes however, it helps to talk to an experienced counselor.


Your employer recognizes how important you are to the success of the organization and so provides this valuable service to support the health and well being of you and your family.


CONCERN offers free, short-term counseling for employees and members of their family, providing counseling for either work or personal problems. Our extensive network of experienced, highly trained professionals ensures that a counselor will be located reasonably close to your work or home.


Counseling is voluntary and confidential. CONCERN will not reveal your information to anyone, including your employer, without your written consent.


Crisis counseling is available at (800) 344-4222, 24 hours a day, 7 days a week.


A CONCERN counselor can help you sort things out and get to the heart of the problem. It is a here and now, problem solving approach to develop a strategy to resolve the situation. If ongoing or specialized services are needed, the counselor will refer you to an appropriate resource.


Language Assistance Availability

You can request an interpreter at no cost to speak with CONCERN: EAP or a counselor. To request an interpreter or ask about written information in your language, first call CONCERN at (800) 344-4222. Someone who speaks your language can help you. If you need more help, call the HMO Help Center at (888) 466-2219.


Aviso de disponibilidad

Puede solicitar un intérprete sin cargo para hablar con CONCERN: EAP o un asesor. Para solicitar un intérprete o información escrita en su idioma, primero llame a CONCERN al (800) 344-4222. Una persona que hable su idioma puede ayudarlo. Si necesita más ayuda, llame al Centro de Ayuda de HMO al (888)466-2219.


通知︰可提供的語言 在與 CONCERN (EAP 或者一位輔導員)聯絡時,您可以請求免費提供口譯人員。如需請求提供口譯人員或以您的語言提供書面資料,請首先致電CONCERN,電話號碼是 (800) 344-4222。將有一位會講您語言的工作人員幫助您。 如果您需要更多幫助,請致電HMO 協助服務中心,電話號碼是 (888) 466-2219。


Paunawa ng Kahandaan

Makakahiling kayo ng isang tagasalin ng wika upang makipag-usap sa CONCERN: EAP o isang tagapayo. Upang humiling ng isang tagasalin ng wika o magtanong tungkol sa nakasulat na impormasyon sa inyong wika, tumawag muna sa CONCERN sa (800) 344-4222. Ang isang nagsasalita ng inyong wika ay makakatulong sa inyo. Kung kailangan ninyo ng karagdagang tulong, tawagan ang HMO Help Center sa (888) 466-2219.

Call CONCERN: EAP (800) - 344-4222(800) 344-4222