| We value hearing from you, our clients. If you have questions, do not hesitate to ask us. We will be happy to answer any questions that you might have. For general questions or comments, you can email us at:
info@concern-eap.com
(Please fill in the subject line of your email to help us distinguish it from spam mail.)
To request one or more of CONCERN's services, you may complete an online
Service Request Form or call us (800) 344-4222.
Would you like to give us some feedback. We very much want to hear about your CONCERN experience. Completing and submitting a Satisfaction Survey helps us provide you with excellent service.
Satisfaction Survey Counseling
(print and return by fax, (650) 965-2849 )
Satisfaction Survey Work/Life (print and return by fax, (650) 965-2849 )
If you have a complaint about any of CONCERN's services, please let us know as soon as possible. With our online Grievance Form you can quickly report any problem and help us to take immediate corrective action. If you have any questions about the grievance process or your specific grievance, please contact a Clinical Manager at 1-800-344-4222.
If you are interested in receiving a proposal or want to know more about adding the CONCERN benefit to your organization, please contact our Director of Business Development at (650) 988-7417.
If you want to correspond with us by surface mail (USPS), our address is:
CONCERN: EAP
1503 Grant Rd, Suite 120
Mountain View, CA 94040
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