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Managing people is a time-consuming and challenging task. CONCERN can help you develop critical skills to manage complex employee issues, improve employee performance and respond effectively to conflict in the workplace.
WHO CAN USE THESE SERVICES?
Managers, front line supervisors, directors, Human Resource professionals, or project leaders can take advantage of CONCERN: EAP's Management Services.
HR/MANAGEMENT CONSULTATION SERVICES
Managers, supervisors and Human Resource professionals can call CONCERN: EAP Consultation Team to discuss how to respond to an employee who is experiencing personal or family problems that are affecting their work.
For example, employees may exhibit a sudden change in work performance, a pattern of declining productivity, attendance problems, or missed deadlines. CONCERN EAP's Consultation Team can recommend a course of action and assist you in referring the employee to CONCERN.
CONCERN's Consultation Team is comprised of senior clinicians with years of experience consulting with managers and HR professionals on complex employee workplace issues.
CONCERN is available to consult and problem solve on a variety of work-related issues:
- Employee and Management Training & Development
- HR Policy Development
- Lay-off Support
- Sexual Harassment or Substance Abuse
- Threats of Violence
- Workplace Conflict
- Workplace Crisis or Grief Groups
CHANGE MANAGEMENT SERVICES
Talk with CONCERN about how to plan, communicate and implement organizational change due to mergers, layoffs, or rapid growth.
CONFLICT RESOLUTION SERVICES
CONCERN provides organizational development consultants to assist in resolving conflicts among individuals, teams, work groups, and departments.
MANAGEMENT SEMINARS
These educational seminars are specifically designed for managers and supervisors. They are two hours in length. Topics include:
- Coaching for Effective Teams
- Developing & Motivating Employees
- DOT Regulations: Alcohol & Drug Training for Managers
- Managing the Organizational Change Process
- Sexual Harassment Awareness for Managers
- Workplace Substance Abuse: Awareness & Action for Managers
- Using the EAP as a Management Tool
- Workplace Conflict Tools and Techniques for Managers
- Workplace Violence Prevention for Managers
STRATEGIC PLANNING
Align your entire organization using a systematic approach to determine the optimal use of your resources with a CONCERN consultant.
TEAM BUILDING
CONCERN: EAP can help strengthen your team by building morale, cohesion and commitment to goals through team building efforts.
WORKPLACE CRISIS SUPPORT
CONCERN: EAP is available to facilitate on-site support groups in the event of workplace crisis death of an employee, layoff, natural disaster, accident, violence, or other highly stressful situations.
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