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  SUPERVISOR REFERRAL FAQs

Your supervisor or manager is referring you to the CONCERN: Employee Assistance Program for assistance with problems that may be affecting your work.

First of all, we want you to know that we welcome the opportunity to work with you. Please don't hesitate to call for an appointment. Making an appointment is the first step in dealing with the work issues confronting you.

We also want to take the opportunity to answer questions that employees typically have about a supervisor referral to CONCERN:

Is this a disciplinary action? Am I required to go to CONCERN?
No, it is a resource your supervisor is providing to you (perhaps one of several) to help you solve your difficulties at work. Choosing to speak with a CONCERN: EAP counselor is up to you.

If the Supervisor Referral Form does not go in my personnel file, then what is it for?
To assist you, your counselor needs to understand why your supervisor has referred you to CONCERN: EAP. Your supervisor will go over the form with you and you can compare their view with yoiur own when you meet with your counselor.

Is CONCERN confidential? What will my employer learn about what is discussed at CONCERN?
Only with your written permission will any information be given to your employer. Employees are asked to sign a limited release authorizing the counselor to inform your supervisor that you are coming to CONCERN. Discussions with your counselor remain confidential, except when required by law. Legally required exceptions to confidentiality include threats of serious bodily harm to yourself or others or suspected child or elder abuse.

What are the advantages of this referral to me?
Talking with a CONCERN Counselor can give you an opportunity to indentify and sort out the problems you are having at work and develop an action plan for solving them. Additionally, your CONCERN Counselor can also help you resolve conflicts with your supervisor.

How do I make an appointment?
Making an appointment is easy. Call CONCERN and say that your supervisor has referred you.

 

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