Our Address in Mountain View,
California
General Information:
- Client calls
800-344-4222
- Provider calls 888-805-0090
- Local callers
650-940-7100
- Provider mailbox :
888-805-0090 Option 2, or 650-988-7432
(local) Use
this number to request materials,
inform us if you are not available for
referrals, or of any changes in your
status.
Return Forms by Fax:
License and Insurance
Renewals by Fax:
Provider Supervisors:
- Sally Hayman, LCSW
650-988-7765
- Sue Thomson, LCSW
650-988-7423
- Susan Zweig, LCSW
650-988-7422
Billing Questions:
- Charlotte Jacobs 888-805-0090, option 2,
local 650-988-7424
Clinical Managers
- Clinical Managers 888-805-0090,
option 2
- Sally Hayman, LCSW 650-988-7765
- Andrea Hirsch, Ph.D. 650-988-7406
- Bob McIntyre, Ph.D. 650-988-7402
- Gene Miner, LMFT 650-988-7513
CONCERN: EAP has available a
“Provider Dispute Resolution Process”.
If you are dissatisfied with the
resolution of your billing, you may
contact CONCERN: EAP at 800-344-4222, or
write to CONCERN: EAP Provider Dispute
Resolution Process, at the address
above.
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