|
CONCERN: EAP maintains a national
network of skilled and experienced
counselors who provide the highest
quality clinical services to employees
and their dependents. The excellence of
our service is assured by selecting the
most experienced counselors for our
panel and by ongoing quality assurance
procedures.
All providers who meet CONCERN: EAP’s
screening criteria complete a rigorous
recruitment process that involves an
in-depth interview and reference checks.
Once verification of experience and
credentials is completed, providers are
oriented to CONCERN: EAP’s policies and
procedures. All new providers are
mentored on their first cases and their
clinical services are continually
reviewed through our quality assurance
process. CONCERN: EAP Managers, all
licensed clinicians who have been in the
field from 20 to 30 years, are always
available for on-going consultation with
providers.
CONCERN: EAP maintains the highest
standards for our provider network.
Approximately 85% of our providers have
12 or more years of clinical experience.
Their strong loyalty to CONCERN: EAP is
demonstrated by the fact that many have
been on our provider panel for 10 or
more years.
|
