At CONCERN we give $1.5M on average annually to elevate the health and well-being of under-served and at-risk community members.
When you call, we answer. All of our programs and resources, from user-friendly online tools to experienced, clinical professionals, are available on demand 24/7/365.
Thanks to the depth and breadth of our clinical experience and "Get to the Solution" culture, 100% of clients rate our overall service quality as "excellent" or "very good", and report that they would be "very confident" in recommending CONCERN to other organizations. (2014 Organizational Survey Data)
By understanding what makes your organization unique–your culture, your goals, your people–we can create a custom approach to help you get the most out of our programs and expertise.
We're dedicated to addressing stress and related physical responses through innovative programs and easy-to-use tools that enable managers and employees to stay focused, motivated and resilient.
CONCERN provides accessible, on-demand support technologies like our Resilience Hub™. We consistently measure outcomes, looking for better, smarter ways to improve effectiveness, quality of care and service delivery.
Serving many of Silicon Valley's most iconic companies for over thirty years, our programs were developed to support highly driven, entrepreneurial, diverse cultures. This has resulted in a compassionate, solution-focused EAP dedicated to helping organizations and individuals consistently operate at peak levels.
As a valued CONCERN customer, you'll have a dedicated account executive who will get to know you and your company. By understanding what makes you unique, we can create a custom, winning approach for your organization and employees.
Our compassionate counselors are dedicated, experienced and always responsive, thoughtful and discrete when supporting a client in need.
Our clinical managers are immediately available to address crisis situations, workplace conflict, troubled employees, and performance issues through a broad range of clinical interventions.
We work to help employees find counselors with whom they can connect and feel comfortable. This helps encourage employees to work regularly with their counselors and increase positive outcomes.
CONCERN immediately deploys crisis response services when companies are affected by tragedies, like natural disasters or a death in the workplace, helping not only to comfort and calm employees but also to provide services and guidance to help them to carry on.
In addition to directly helping employees, CONCERN Clinical Managers can assist HR and managers with strategies and tools that enable them to more constructively address employee issues for themselves.
CONCERN services help not only employees, but also their families. In addition to assisting employees with personal concerns that affect their quality of life, our counselors often work with spouses and family members to help address group issues and strengthen family and marital bonds.