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We promote healthy work environments, providing a high-touch, personalized experience for every customer engagement.

Video Overview

Our Mission

is to promote healthy work environments by providing superior counseling services, innovative solutions and cutting-edge tools that enable employees to become more engaged, resilient and productive.

Our Values

The CONCERN Story: Building the Ideal EAP

Serving many of Silicon Valley's most iconic companies for over thirty years, our programs were developed to support highly driven, entrepreneurial, diverse cultures. This has resulted in a compassionate, solution-focused EAP dedicated to helping organizations and individuals consistently operate at peak levels.


  • Over thirty years of experience

  • Caring, confidential crisis response

  • Serving Silicon Valley's Fortune 500

  • Real help, real experts, real fast

  • Comprehensive integrated work/life benefits

  • Clinical expertise and program excellence

  • High customer satisfaction
More About CONCERN

CONCERN Team Architecture

Our programs and tools are cutting edge, but it's our customer service, our close working partnership with Human Resources departments and our experienced engagement team that make all the difference. CONCERN's clinical services team brings significant behavioral health and wellness expertise, and our account executives know that relationships and responsiveness matter. When called, we answer–getting to know every customer and delivering high-touch, high-quality service.

Account Executives

As a valued CONCERN customer, you'll have a dedicated account executive who will get to know you and your company. By understanding what makes you unique, we can create a custom, winning approach for your organization and employees.

Counselors

Our compassionate counselors are dedicated, experienced and always responsive, thoughtful and discrete when supporting a client in need.

Clinical Managers

Our clinical managers are immediately available to address crisis situations, workplace conflict, troubled employees, and performance issues through a broad range of clinical interventions.

With CONCERN, dedicated, personal support is always just a call or mouse click away. We deliver personalized, compassionate and completely discrete support when you need it.

Service Examples in Action

We work to help employees find counselors with whom they can connect and feel comfortable. This helps encourage employees to work regularly with their counselors and increase positive outcomes.

CONCERN immediately deploys crisis response services when companies are affected by tragedies, like natural disasters or a death in the workplace, helping not only to comfort and calm employees but also to provide services and guidance to help them to carry on.

In addition to directly helping employees, CONCERN Clinical Managers can assist HR and managers with strategies and tools that enable them to more constructively address employee issues for themselves.

CONCERN services help not only employees, but also their families. In addition to assisting employees with personal concerns that affect their quality of life, our counselors often work with spouses and family members to help address group issues and strengthen family and marital bonds.

Tutorial Videos
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