To Request Counseling Support or Work/Life Services Access Now

Website Tutorial Videos

Click For Video: How to Request Counseling and Work/Life Services

How to Request Counseling and Work/Life Services

Use the Request Services button in the top navigation menu to securely request short-term counseling services or non-counseling work/life services, like eldercare resources, financial services and legal referrals.

Click For Video: Using the Immediate Access Bar

Using the Immediate Access Bar

Learn how the Immediate Access Bar provides convenient, immediate access to online service requests.

Click For Video: Exploring Your Navigation Options

Exploring Your Navigation Options

View this tutorial for a demonstration of the convenient menu navigation options built in to the CONCERN website.

Click For Video: Searching, Logging-in and User-specific Guide Pages

Searching, Logging-in and User-specific Guide Pages

The CONCERN website allows you to search all content for key words and phrases. For your convenience, information is also organized for different end-users, and a single log-in unlocks access to all related resources and services.

Click For Video: Get a Quote

Get a Quote

See how potential customers and benefits consultants interested in CONCERN services can request more information with a few simple clicks.

Click For Video: User Personas Example in Action

User Personas Example in Action: The Employee Guide Page

Information and resources on the CONCERN site are organized by end-user personas. This tutorial demonstrates how employee end-users can use the employee persona page to zero in on services and resources specific to them.

Click For Video: The Why Concern Page

For Potential Customers: The Why Concern Page

See how potential customers, and others wanting to learn more about CONCERN: EAP, can review helpful background information and statistics through the Why Concern page

Click For Video: Explore the Services Page

Explore the Services Page

View this tutorial to learn about our many service offerings, and how to engage them for yourself and your company.

Click For Video: Unlock the Power of Our Resource Library

Unlock the Power of Our Resource Library

Discover the robust resources available to you through the CONCERN website, and see how your single log-in opens the door to our library of sortable content.

Click For Video: For Prospective Providers

For Prospective Providers

Providers interested in becoming part of CONCERN's network can follow this easy video guide to learn more about us, what we require of our providers and instructions for submitting a recruitment interest request.

Tutorial Videos
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